Nowra Plumbing
Terms & Conditions
These Terms and Conditions outline the rules and regulations for using Nowra Plumbing’s services and website. By accessing our site or scheduling any of our services, you agree to comply with these terms. Please read them carefully to understand your rights, responsibilities, and how we operate.
1. Services Provided
Nowra Plumbing provides a range of plumbing services, including but not limited to:
- Residential and commercial plumbing
- Emergency plumbing services
- Gas plumbing
- Hot water system installations and repairs
- Drain unblocking and repairs
- Leak detection and repairs
We strive to provide high-quality service in a timely manner. However, we reserve the right to decline any service request if it does not meet our standards or falls outside our areas of expertise.
2. Booking and Payment Terms
Booking Services:
To book a plumbing service, you can contact us through our website, phone, or email. When booking, you agree to provide accurate and complete information so we can assess and address your plumbing needs effectively.Estimates and Pricing:
Any price estimates provided prior to service are subject to change based on a more thorough assessment once our technicians arrive on-site. We will inform you of any adjustments before starting the work.Payment:
Full payment is required upon completion of the service unless otherwise agreed in writing. We accept [Insert Payment Methods: cash, credit/debit cards, bank transfers, etc.].Late Payments:
If payment is not made on time, Nowra Plumbing reserves the right to charge a late payment fee and pursue legal action if necessary.
3. Cancellations and Rescheduling
Cancellation Policy:
You may cancel or reschedule your service booking by providing at least 24 hours’ notice. Cancellations made with less than 24 hours’ notice may incur a cancellation fee.Rescheduling:
If you wish to reschedule a service, please contact us as soon as possible. We will do our best to accommodate your request based on availability.
4. Warranties and Guarantees
Nowra Plumbing provides a guarantee for workmanship on all completed jobs. This warranty covers any defects in workmanship for a period of [Insert Warranty Duration, e.g., 12 months] from the date of service.
Workmanship Warranty:
If a fault or issue arises due to poor workmanship within the warranty period, we will rectify the problem at no additional cost. This warranty does not cover issues caused by external factors or misuse.Product Warranties:
If any materials or products used in your service come with a manufacturer’s warranty, we will inform you and ensure proper installation as per the product’s warranty terms.
5. Limitations of Liability
Nowra Plumbing will not be held liable for:
- Any indirect, incidental, or consequential damages arising from delays, issues, or errors in services rendered.
- Damages or losses that occur due to circumstances beyond our control, including natural disasters, severe weather conditions, or external factors affecting plumbing systems.
- Any damages or injuries caused by the misuse or improper handling of plumbing fixtures, appliances, or systems after service completion.
Our liability for direct damages is limited to the amount paid for the service in question.
6. Customer Responsibilities
To ensure a smooth and efficient service, you agree to:
- Provide accurate information regarding the plumbing issue, property access, and any necessary details.
- Allow our technicians safe and reasonable access to your property to perform the service.
- Ensure that the plumbing system or equipment is in a reasonable condition for us to assess and perform necessary work.
- Not attempt to perform unauthorized repairs or modifications after our work is completed, as this may void any warranties.
7. Website Use
Content Ownership:
All content on the Nowra Plumbing website, including text, images, and branding, is the intellectual property of Nowra Plumbing. You may not copy, distribute, or modify any part of the website without prior written permission.Website Availability:
We strive to keep our website up and running smoothly. However, we do not guarantee uninterrupted or error-free access to the site. We reserve the right to modify or discontinue the website at any time without prior notice.