Nowra Plumbing
Privacy Policy
At Nowra Plumbing, we value your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data to provide you with the best possible service, ensuring full transparency and trust.
At Nowra Plumbing, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and communications. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information to provide and improve our services to you.
Personal Information:
When you contact us, request a service, or fill out a form, we may collect personal information such as:
- Your name
- Email address
- Phone number
- Physical address
- Other details necessary to fulfill our services
Non-Personal Information:
We also collect non-personal information, such as:
- Browser type and version
- Device information
- Pages visited on our website
- Referring websites
- Time and date of visits
- Other analytical data
2. How We Use Your Information
The information we collect may be used for the following purposes:
- To provide, operate, and maintain our plumbing services.
- To communicate with you regarding service requests, inquiries, and updates.
- To personalize your experience and improve our website’s functionality.
- To process payments and send receipts.
- To improve customer service by responding more efficiently to your requests.
- To send promotional emails about new services, offers, or updates, if you’ve opted into such communication.
- To comply with legal obligations and protect the security of our website and business.
3. Data Protection and Security
We take the security of your personal information seriously. Nowra Plumbing implements appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. We use secure protocols for communication and data transfer (such as HTTPS) and store personal data in secure systems.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service providers who assist us in providing our services, such as payment processors, scheduling software providers, and IT support.
- Legal authorities if required by law, such as in response to a court order or legal process.
All third parties who receive your information are bound by confidentiality and data protection agreements.
5. Your Data Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the data we hold about you.
- Correction: You can ask us to correct or update inaccurate information.
- Deletion: You may request the deletion of your personal data when it is no longer necessary for the purposes it was collected.
- Opt-Out: You can unsubscribe from our marketing emails or update your communication preferences at any time.
To exercise any of these rights, please contact us using the details provided below.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that allow us to recognize your browser and capture certain information.
You can control your cookie settings by adjusting your browser settings. However, disabling cookies may limit your access to certain features of our website.
7. Links to Other Websites
Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.